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Forms
Forms for Life Insurance Contract Holders
Claims Forms You May Need
Click on any of the links below to download a form. Then just fill it out and mail it to John Hancock, as instructed on the form.
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Claim Form: If you reside in AK, AR, AZ, CA, CO, FL, KS, LA, MD, NC, ND, NV and VT
Use this form to claim the benefit of a life insurance policy if the insured or a covered person under the rider provision has passed away if you reside in one of the state's listed.
Mail completed claim form to:
Life Claim Services, John Hancock Life Insurance
Suite 1105, 1 John Hancock Way
Boston, MA 02217-1105
(PDF)
Claim Form: For all other states
Use this form to claim the benefit of a life insurance policy if the insured or a covered person under the rider provision has passed away.
Mail completed claim form to:
Life Claim Services, John Hancock Life Insurance
Suite 1105, 1 John Hancock Way
Boston, MA 02217-1105
(PDF) 
Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.